Privacy Policy

Effective Date: January 19, 2026

Generis Organization LLC (“Generis,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have when you interact with us through our website, forms, phone, and text messaging.

1) Information We Collect

We may collect the following types of information:

  • Contact information: name, phone number, email address, mailing address

  • Insurance-related information you provide: general coverage interests, beneficiary information, and other details you submit to request information or quotes

  • Communication data: call logs, text message history, emails, and appointment details

  • Website/form data: IP address, device/browser data, and basic usage analytics (if enabled)

2) How We Use Your Information

We use your information to:

  • Respond to your request for information, quotes, and services

  • Contact you by phone, email, or text about insurance products, quotes, policy information, and appointments

  • Schedule, confirm, reschedule, and remind you about appointments

  • Provide customer support and improve our services

  • Comply with legal and regulatory requirements

3) How We Share Your Information

We may share your information only as needed to provide services, including:

  • Insurance carriers and/or agencies involved in quoting, underwriting, or servicing your requested coverage

  • Service providers that help us operate our business (e.g., CRM, email/SMS/phone providers, appointment scheduling tools)

We do not sell your personal information.

Mobile information will not be shared with third parties/affiliates for marketing or promotional purposes. Information may be shared with service providers solely to help deliver our services (such as messaging, customer support, and appointment scheduling).

Cookie & Tracking Practices
We may use cookies and similar technologies (such as pixels and tags) to help our website function, understand how visitors use our site, and improve performance.

  • What we collect: Pages visited, time on site, device/browser type, approximate location (city/state), and referral/source information.

  • Why we use it: To operate the site, measure traffic and performance, prevent fraud/spam, and improve our forms and user experience.

  • Tools we may use: Website analytics and advertising/measurement tools (for example, Google Analytics and Meta/Facebook Pixel), if enabled. These tools may set cookies or collect usage data.

  • Your choices: You can control cookies through your browser settings. Most browsers let you remove or reject cookies. If you disable cookies, some site features may not work properly.

  • Do Not Track: Some browsers offer a “Do Not Track” (DNT) signal. Because there is no consistent industry standard for DNT, we do not respond to DNT signals in all cases.

4) Text Messaging & Opt-Out

If you provide your phone number and opt in to receive text messages, you may receive SMS/text messages from Generis Organization LLC related to your inquiry, quotes, appointments, policy/service updates, and customer support.

How you opt in: You opt in by submitting a form on our website and checking the SMS consent checkbox (or otherwise expressly requesting text communication).

Consent: By opting in, you agree to receive text messages from us at the number you provide, including messages sent using automated technology. Consent is not a condition of purchase.

Message frequency: Message frequency varies based on your interaction.
Rates: Message and data rates may apply.

Opt out: Reply STOP to cancel at any time. You may receive one final confirmation message.
Help: Reply HELP for help, or contact us at (813) 791-4296 or [email protected].

5) Data Security

We take reasonable measures to protect your information. However, no system can be guaranteed 100% secure.

6) Data Retention

We retain personal information only as long as necessary to provide services, maintain business records, and comply with legal or regulatory obligations.

7) Your Choices and Rights

You may request to:

  • Access, correct, or delete your personal information (subject to legal requirements)

  • Opt out of marketing communications (if any)
    To request changes, contact us using the information below.

8) Children’s Privacy

Our services are not intended for children under 13, and we do not knowingly collect information from children.

9) Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted with a revised effective date.

10) Contact Us

Generis Organization LLC
Phone: (813) 791-4296
Email: [email protected]